Privacy Policy

At Good Mood Spa, located in Injambakkam, Chennai, we prioritize your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy details how we collect, use, and safeguard your data when you interact with our spa, website, and services.

1. Information We Collect

We may collect these information from you:

Personal Information: When booking appointments, filling out forms, or communicating with us, we may collect personal data such as your name, phone number, email address, and payment details.
Service History: Details of your visits to our spa, including the treatments you received and any preferences noted during your sessions.
Technical Information: When visiting our website, we may collect data related to your device, IP address, and browser to enhance your user experience.

2. How We Use Your Information

We utilize your information in the following ways:

To manage bookings and deliver our spa services.
To send appointment confirmations, reminders, and promotional offers (with your consent).
To personalize your experience at Good Mood Spa based on your preferences and service history.
To improve our website, services, and customer experience based on your feedback.
To securely process payments.

3. Data Protection and Security

We employ appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. This includes encrypted payment processing and secure storage of personal information.

4. Sharing Your Information

We do not share your personal information with any third parties, except in the following cases:

To comply with legal obligations.
With trusted service providers (e.g., payment processors) assisting in delivering our services, who are bound by confidentiality agreements.
In the event of a business transfer or merger, where your data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website may utilize cookies and similar tracking technologies to improve your browsing experience. Cookies are small files saved on your device that help us recognize your preferences and provide a more personalized experience. You may adjust your browser settings to refuse cookies, though this may limit certain functionalities on our site.

6. Your Rights

You have the following rights concerning your personal data:

Access: You can request information about the personal data we have about you.
Correction: You may request corrections to any false or outdated information.
Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.

7. Retention of Information

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Anonymized data may be kept for analytical purposes.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Last Updated" date will be revised accordingly.